sky high

rahh the ringing of the phone at work drives me crazy. sooo many phone calls! and the worst thing is many of these calls are not really for us-.- we are like general enquiries no. 2. ppl call our number to ask about all sorts of things. from advicing them on the type of medicine they are taking to weird things like how to use wireless@sg-.-

and sometimes patients are quite impatient for their bed and stuff. i used to be complaining about the long waits too the last time my ah gong was hospitalised, but now i realised that its really not the staff fault! if no one gets discharged, no one can get admitted. simple as that. but its like they don see the logic! (i didnt really get the logic too previously) we were joking that for patients who are like the I WANT IT NOW kind of patients, we can help them by knocking them out, so that they can get IMMEDIATE admission and bed placement, but under AnE. ahaha. but sometimes its the troublesome patients that make our job interesting. pros and cons of patient interaction i guess.

and we have been recording down the number of phone calls we received! lol. we can get up to like 14 phone calls in a busy half an hour le! on average i think we will receive AT LEAST 80 calls. hoping to hit 100! ahha. can you imagine, if each call is say 1 minute, i spend almost 2 hours on the phone daily! madness.

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